Minimum Orders
Set the smallest order value you'll fulfil per buyer
A minimum order value is the smallest amount a buyer must spend with you in a single market cycle for you to fulfil their order. If a buyer is below your minimum as the cutoff approaches, Tream warns them and then removes the under-target items automatically — so you never have to pack an order that isn't worth the run.
The minimum is applied per buyer. Each buyer must reach your minimum on their own; spending isn't pooled across buyers.
Set your default minimum
- Go to Settings → Minimum orders.
- Enter your default minimum order value in pounds (for example,
20for £20). - Click Save.
This default applies to every market cycle unless you override it for a specific cycle (see below).
- Leave the field blank and save to have no minimum — buyers can order any amount.
- The maximum you can set is £10,000.
Blank means "no minimum", which is different from
0. Use the Clear button to remove a minimum entirely rather than leaving a zero in place.
Override the minimum for a specific cycle
You can set a different minimum for an individual cycle — useful when a particular delivery run has higher or lower costs than usual.
- On the Minimum orders settings page, find the cycle in the per-cycle list.
- Enter a value for that cycle and save. It overrides your default for that cycle only.
- To go back to your default, clear the value for that cycle — the override is removed and your default applies again.
Each cycle row shows your default as a placeholder, so you can see what a buyer will need to meet if you don't override it.
What buyers experience
You don't need to do anything once your minimum is set — enforcement is automatic. For each buyer below your minimum:
| When | What happens |
|---|---|
| ≈3 hours before the cycle closes | The buyer is emailed and told how much more to add to reach your minimum. |
| ≈2 hours before the cycle closes | If they're still below, the under-target items are removed from their basket and the stock returns to sale. |
Buyers are not charged for removed items, so you won't see invoices for orders that fell short. Items a buyer adds in the final 30 minutes before removal are protected, giving last-minute top-ups a chance to land.
The exact timings (how far before close the warning and removal happen) are set by the marketplace admin and are the same for everyone unless overridden per cycle. You only control the value of your minimum.
Sellers aren't notified when a buyer's items are removed — the warning goes to the buyer. Your pick list, once the cycle closes, only ever reflects orders that met your minimum.