Tream Marketplace

Minimum Orders

Configure warning and removal timings for minimum orders

Minimum orders let sellers set the smallest basket value a buyer must reach with them in a market cycle. Buyers below a seller's minimum are warned and then have their under-target items removed before the cycle closes.

Sellers control the value of their own minimum (see the seller guide). As admin, you control the timing of the warning and removal — both marketplace-wide and per cycle.

Marketplace-wide timing

Go to Settings → Minimum orders to set the defaults that apply to every cycle:

SettingDefaultWhat it controls
Removal offset120 minutesHow long before the cycle closes under-target items are removed.
Warning lead60 minutesHow long before removal the warning email is sent.
Grace period30 minutesItems added within this window before removal are protected and won't be removed.

With the defaults, a buyer who is below a minimum is emailed about 3 hours before the cycle closes (60 + 120 minutes), and any items still short are removed about 2 hours before close.

Warning

Warning lead must be smaller than the removal offset — the warning has to land before removal. The form blocks you from saving an invalid combination.

Per-cycle overrides

You can override any of the three timings for an individual cycle on its market-cycle configuration page (Configuration → Market cycle configs → [cycle]).

  • Each override field shows the live marketplace default as its placeholder (e.g. Inherits 120).
  • Leave a field blank to inherit the marketplace-wide value.
  • The "warning lead must be smaller than removal offset" rule still applies when both override fields are filled in.

Notes

  • Minimum orders are gated by the minimumOrders feature flag. The settings and per-cycle override screens only appear when the flag is enabled for the marketplace.
  • Removed items are not charged to buyers and their stock is returned to sale automatically; there are no refunds to process because nothing is invoiced for removed items.
  • Sellers are not notified when a buyer's items are removed — only the buyer receives the warning email.

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